Investigating - We are actively researching a geographically isolated issue related to Phone Notification delivery challenges into the +86 (China) country code.

We have escalated this issue to our telecommunications providers and will continue to stay actively engaged in all efforts to resolve this situation. Relevant updates will be provided to this Status Page as they arrive.

As we continue to research this issue, we recommend that Splunk On-Call end-users located in China diversify their Splunk On-Call Personal Paging Policy to include Email, SMS, and Push notification delivery as alternatives to Phone.

Our apologies for any inconvenience this situation may be causing you and your end-users.

Updates to follow.

Aug 8, 21:46 MDT
Alert Processing & Integrations ? Operational
Alert Ingestion Operational
Alert Ingestion - Inbound email Operational
API Operational
Webhooks ? Operational
Chat integration - HipChat ? Operational
Chat integration - Slack ? Operational
StatusPage Integration Operational
Control Call - Audio Conferencing Operational
SSO Login ? Operational
Queuing Services ? Operational
Database Services Operational
Streaming Services Operational
Delivery Systems Degraded Performance
Notifications - SMS Operational
Notifications - Google Push Operational
Notifications - Apple Push Operational
Notifications - Phone ? Degraded Performance
Notifications - Email Operational
Notifications - Manual Incident Creation ? Operational
Clients Operational
Web client (portal) Operational
Android client Operational
iOS client Operational
Website Operational
90 days ago
100.0 % uptime
Today
Billing Operational
Knowledge Base, Contact Support ? Operational
Reporting Operational
Trial Creation Operational
90 days ago
100.0 % uptime
Today
Transport Layer Security (TLS) Protocol ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 11, 2022

No incidents reported today.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

Unresolved incident: Phone Notification Delivery Issues to +86 (China).

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.