Host Update - "Site availability is continuing to improve. We are actively monitoring and continue to see a full recovery in progress. Sep 14, 2023 - 12:12 PDT" ... Splunk On-Call will resolve this Statuspage incident when our host gives the all clear. For all intents and purposes, our Knowledge Base is back to fully operational.
Posted Sep 14, 2023 - 13:29 MDT
Update
We are continuing to monitor for any further issues.
Posted Sep 14, 2023 - 12:54 MDT
Monitoring
A fix has been implemented by our host and the Knowledge Base (https://help.victorops.com/) is once again available. If you are still experiencing loading issues please clear your cache and refresh the page. Thank you!
Posted Sep 14, 2023 - 12:52 MDT
Identified
The issue has been identified by our KB host and they are working as quickly as possible towards resolution. Thanks for your patience while we/they restore functionality.
Posted Sep 14, 2023 - 12:42 MDT
Investigating
We are currently investigating an issue with our Knowledge Base hosting service. The ability to contact Support is unaffected and fully operational. We will provide updates as soon as they're available.