Experiencing Degradation with Reports

Incident Report for Splunk On-Call

Resolved

This incident has been resolved. Reporting is fully operational. We apologize again for any inconvenience.

Please direct any questions regarding this incident to On-Call Support:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Posted Feb 28, 2024 - 16:46 MST

Update

UPDATE: Reporting back to Operational status.
We continue to monitor our Reporting data and will be keeping this incident open for the time being.

Thanks again for your patience while we work to completely resolve this incident.

Posted Feb 28, 2024 - 14:08 MST

Monitoring

UPDATE: Remediation complete; watching the latency decrease.
Thanks again for your patience while we work this issue to resolution.

Posted Feb 28, 2024 - 12:24 MST

Update

Apologies for the Reporting inconvenience!

Current Status:
- Data is up to date as of 6:00 AM (UTC)
- No reporting data lost
- Data replication is in progress and will be 100% available once complete

Please direct any questions to Splunk On-Call Support: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Posted Feb 28, 2024 - 09:28 MST

Identified

We have identified the issue and are working towards a resolution.

Posted Feb 28, 2024 - 01:58 MST

Investigating

We are currently experiencing lag in our report tooling. New Incidents will not show-up in any reports until the incident is resolved.

Posted Feb 28, 2024 - 01:57 MST

This incident affected: Website (Reporting).